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Tourism Operations Division Initiates seminar on “Tour Package Development and Front Office Operation” .

Tourism Operations Division Initiates seminar on “Tour Package Development and Front Office Operation”.

Provincial Governor’s Office-Tourism Operations Division organized a seminar on Tour Package Development and Front Office Operation; this is a three day seminar with over 50 participants from the province representing the different Travel and Tour Agencies, Municipal Tourism Offices and Accommodation Businesses such as hotels and lodging houses. This seminar was conceptualized by Sittie Aminah Quibranza Dimaporo to promote hospitality, ethics and professionalism in their line of work as well as to promote Lanao del Norte’s tourism industry. The seminar was held on November 21, 22 and 23, 2017 at Macapagal Training Center in Pigcarangan, Tubod, Lanao del Norte.

2nd District Representative, Congressman Abdullah “Bobby” Dimakuta-Dimaporo attended the seminar. In his brief message, the Congressman encouraged the participants to promote tourism by inviting people specially foreigners to see the picturesque view of the countryside and the multiple tourist spots that the province has to offer, as well experience the bountiful products of which the locals have enjoyed for years.

The Tour Package Development Seminar was introduced to the participants by J. Adrian C. Flores, Assistant Training Officer from the Department of Tourism followed by Mr. Julie M. Baril, President of Cagayan de Oro Travel and Tours Association. The seminar is to encourage and share ideas to travel agencies in the locality in coming up with strategic and affordable tour packages that could help promote Lanao del Norte including the services offered to attract foreign and local tourists.

Mrs. Rutchini Marie Callao, a Hotel and Restaurant Consultant to various establishments in Cagayan de Oro City, Bukidnon and Misamis Oriental discussed and trained the participants the importance of Front Office Operations. Front Office plays a critical role in Tourism Industry. It is the first and the last point the clients can interact with. Travel agencies are expected to deliver what has been agreed in the tour package. Any inconsistencies will surely affect the business or worse the industry.

The goal is to make the tourists comfortable and convenient as much as possible during the tour. Travel agencies should see to it that everything is ironed out before the tour begins. Tourists want to feel that they are given importance, for satisfied clients will surely come back.

The Provincial Government of Lanao del Norte with the leadership of Governor Imelda “Angging” Quibranza-Dimaporo and the full support of 1st District Representative, Congressman Mohamad Khalid Quibranza Dimaporo and 2nd District Representative, Congressman Abdullah “Bobby” Dimakuta Dimaporo strongly promotes the tourism industry of the province by tapping the Provincial Tourism Operations Division to work with local travel agencies.

Despite of what have happened in Marawi City, Lanao del Sur, the Province of Lanao del Norte remains peaceful. And continue to flourish because of the unity of the Muslim and Christian residence of the province who has committed to never allow any group that will thrive and destroy the peace and development of Lanao del Norte, “The Land of Beauty and Bounty.” PIO-LDN

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